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I'd give it an 11/10 if I could! As someone who's created many journey maps in the past, I wanted to calibrate my skills and gain inspiration for new methods. At least half the class was made up of hands-on activities that cemented our learning and was helpful in bubbling up more questions, meaning I came away with confidence, resources and classmates that I've continued to keep in touch with. Julie is a total pro and her humor and approachable nature made the class both fun and highly engaging. I wouldn't hesitate to take any class she teaches - you get your money's worth and more!

This course is great for exposure to the nuances and strategies of journey mapping while working with other students live online. We covered the challenges and successes of journey maps, strategies for working with clients and teams, using various tools, and more.

Julie was extremely knowledgable and made the course fun and interactive. I definitely recommend this course and other courses where she is the instructor.

This course was a game changer for me. Julie has a lot of experience and knowledge in journey mapping. The course content is well curated, easy to follow, with hands-on excercises that will help you kick-start your own projects or enhance the one’s you’re working on. This course is worth the investment.

Julie is such a thoughtful, experienced instructor! I enjoyed the live sessions and opportunities to apply her teachings immediately and get to know others taking the course through breakout activities. She offers a great mix of instruction and real world stories while also allowing room for questions and discussions based on each person's specific needs. Would definitely recommend!